Atento, a US-based business process outsourcing (BPO) company, will set up its first call center in the Philippines inside the 72-hectare Iloilo Business Park (IBP), Mandurriao district, Iloilo City.
In a press release, the Presidential Communications Office (PCO) said President Ferdinand Marcos Jr. met with Atento president Fili Ledezma Soto and chief delivery officer Josh Ashby in Washington DC on Tuesday, May 2 (US time).
During their meeting, Marcos told the Atento officials that they made the right decision in choosing the country as their location as “Filipinos speak and write the best English.”
“I know it will be successful because it has been successful in the past. It has been a go-to industry for the Philippine government for quite a long time now,” he said.
“I don’t see how it could be a problem since this is really a line of work that has become well established in the Philippines,” the President added.
Atento is a customer relationship management and business process outsourcing company operating in Argentina, Brazil, Chile, Columbia, El Salvador, Guatemala, Mexico, Morocco, Panama, Peru, Puerto Rico, Spain, Uruguay, and the United States.IMT
