Globe expects to end the year with about 1,700 new cell sites to reach more customers and provide Filipinos with a #1stWorldNetwork, aiming to beat last year’s builds of 1,407.
For the first three months of 2022, the leading digital solutions platform built 234 cell sites nationwide, upgraded 2,344 mobile sites to 4G, and installed 380 5G sites.
The aggressive rollout was enabled by Globe’s capital expenditures of P21 billion for the quarter, representing 24% of its P89 billion full-year Capex guidance. About 82% of the amount was for data-related requirements.
Globe’s continued investments and efforts to improve its network have been recognized by global analytics firms Ookla® and Opensignal. According to Ookla, Globe is the most consistent mobile operator in the Philippines for the first quarter of 2022.
Likewise, Opensignal recognized Globe for delivering the most consistent mobile quality in its April 2022 Mobile Network Experience report for the Philippines. Globe topped the list for both Core Consistent Quality and Excellent Consistent Quality.
Its network buildup is in line with Globe’s commitment to the United Nations Sustainable Development Goals, particularly UN SDG No. 9, highlighting the roles of infrastructure and innovation as crucial drivers of economic growth and development.
“These metrics truly speak to the intensive investments that we’ve made to improve customer experience on our network as we believe that consistency is the most important experience metric because it’s not just speed that matters to the customers but also consistency. Depending on the activity, there is a recommended performance threshold wherein beyond that, it is already imperceptible to the customer,” said Joel Agustin, SVP and head of Network Planning and Engineering, Globe Network Technical Group
He added: “It is more important to maintain a consistent level of quality so as not to disrupt customer experience. We have delivered on that front, and we plan to sustain this moving forward with our investments and initiatives on the network.”
Globe’s superior network consistency also allowed its continued revenue gain in the mobile business, proving what is really important to customers.